MEET OUR AMAZING TEAM

The team at Pimlico Key Service is our greatest asset. Comprising skilled locksmiths, security experts, and dedicated customer service professionals, our team is committed to delivering the highest level of service. We invest in continuous training and embrace the latest technologies to stay at the forefront of the security industry. Our team’s expertise, dedication, and passion for excellence are the pillars of our success, ensuring we meet and exceed our clients’ expectations.

Kyle Trouland – President 
Kyle was born and raised in Monkton, MD. As a 3rd generation apprentice in a locksmith family, Kyle grew up spending his time cleaning the shop, copying keys, learning to rekey cylinders and has worked for Pimlico Key Service Inc. ever since.

Kyle worked with his father until his passing and now with over 35 years’ experience in locksmithing and security he is now the owner of Pimlico Key Service Inc.

Randy Perry – Key Records and Project Manager 

• 45 years of experience and has been with Pimlico Key Service his entire career
• CML (Certified Master Locksmith)

 Tom Katsoulis – Mechanical Service Technician 

• Residential, Commercial and Automotive Locksmith with 19 years of experience
• Has been with Pimlico since 2012

Steven “Gilly” Smith – Electronics Technician 

• Access Control, Safes, CCTV and Electronic Lock Technician with 14 years of experience
• LKM Certified and KABA X-10 Safe
• Has been with Pimlico since 2015

Brian McCarthy – Safe & Mechanical Technician

• Safe and Locksmith Technician with 6 years of experience
• Has recently joined Pimlico Key this year
• LKM Certified

Dan King – Shop Technician

Chris Wise – Shop Technician
6 years of experience and has been with Pimlico his entire career.

Christine Rouse – Accounting Team

Jennifer Rouse – Accounting Team 

Evan Trouland – Apprentice